Ever sat in the lobby of a doctor's office? Us too. It's quiet, uncomfortable, and the only noise you typically hear is the shuffling of magazines and papers.
Breaking this quiet is tough. Music, good furniture, ambassadors and staff floating in the lobby, and good hospitality can all help. But getting families to converse with each other/breaking the ice is the toughest part.
Recently, we were at a restaurant where conversation starters were stamped right into the table. They were provocative, funny, and definitely broke the ice.
What can you do to help start conversations between families?