Washi Tape: Not Just for Taping

Aesthetics matter. Every time we're on a campus, we take loads of photos for our clients of positive, negative, and missed cues, many of which are rooted in the aesthetics of campus.

We often think that investing in aethetics of building interiors is going to be expensive. Installing art, painting, designing and installing large graphics, wrapped windows... it's can be a daunting task (but well worth the effort).

But during our travels, we've started to see college students take aesethics into their own hands. Without big resources to make interiors more fun and festive, they are turning to a cheap option to spruce things up - washi tape.

Check out some of the examples from our travels. Can you invest in washi tape and let your students take it from there?

We need your thoughts! - {More} Steps To Being Memorable

Earlier this fall, we traveled the Northeast with an expanded version of our signature tour guide workshop, Steps To Being Memorable. We are planning on taking what we entitled {More} Steps To Being Memorable around the country, but we need your thoughts on where to go next.

Please take a moment (or the estimated 5 minutes Google told us this would take) to fill out our survey! We want to hear from you on your workshop preferences and when its best to visit your neck of the woods. Thank you in advance!

P.S. If the form above is not working, please use this link.

Uncomplicated Visitor Announcements: Butcher Paper

 Can we pause to appreciate this Snickerdoodle, Oatmeal Chocolate Chip, and vanilla ice cream sandwich? Drool.

Can we pause to appreciate this Snickerdoodle, Oatmeal Chocolate Chip, and vanilla ice cream sandwich? Drool.

Like we always say: Everyone's favorite word is their own name. It's one of the reasons we love seeing visitors welcomed by name the day of their visit in your welcome center.

Campus visit folks welcome visitors by name in a variety of ways: monitors with a digital slideshow, dry erase boards, chalkboards, printed posters... you name it, we've seen it (and love them all equally).

But on a recent trip to The Cookie Monstah in Danvers, Massachusetts, we stumbled upon this great butcher paper installation used to display daily specials. Huh. What a great idea. It's easy to install, easy to maintain, is a fun/creative way to display names, can be used for other announcements, and more.

Butcher paper. Give it a try.

 Even more in love with the branded painters tape securing the bottom to the wall.

Even more in love with the branded painters tape securing the bottom to the wall.

Client Brag: University of Richmond

Shout out to the University of Richmond for crafting this campus visit mailer promoting their rockin' dining hall.

It would have taken a lot for this severe arachnophobic to visit UR as a high school student, but... cookies > fear of spiders.

We love the mailer for its focus on the importance of food, the explanation of nickname (D-Hall), and, most importantly, the "pro tip." A big kudos to their team for pulling prospective families into the experience of eating lunch on campus and giving them the toolkit to fit in like a Spider.

Thanks to our great colleagues at UR for allowing us to share!

IMG_0117.JPG
IMG_5800.JPG
IMG_4049.JPG

Three Cheers for Chalkboards

Why do displays for your Welcome Centers have to be overly designed, stuffy, and outdated the moment you print them?

Three cheers for our clients who've chosen to install chalkboards and use them in fun, purposeful ways in their daily campus visits! They're modern, timeless, and, again, FUN.

(Also included: a few of our most recent favorite chalkboards in our experience excursions!)

Setting Expectations: Sweet as Pie

The campus visit often serves many audiences, and you're constantly trying to please everyone. We'll be the first to tell you - you can't please everyone in one campus visit. The best you can hope to do is set good expectations on your website, in the registration process, in emails, and during the visit.

While at a diner in Vermont on a family roadtrip this summer, we saw each table had the pop-up below. It's long, but it sets some real expectations about what you can expect from the diner. When we sat down, our server encouraged us to read both sides while she got our drinks.

They put their values out on display and told customers their food may take longer than initially expected. We love how they explained the why and the process as well as their take on being a diner. Also, pie. The pie was indeed delicious (as promised).

How are you setting expectations for your guests?

IMG_1279.JPG
IMG_4997.JPG
 Also, who doesn't love a diner table that comes with a copy of the Constitution?

Also, who doesn't love a diner table that comes with a copy of the Constitution?

Ambassador Conversation Training

We love our ambassadors, but let's admit it: sometimes they struggle making basic conversation with families. After "Where are you from?" and "What are you interested in studying?", they don't know what else to say.

At the annual conference for the Collegiate Information and Visitor Services Association this summer, our colleague Ashley McDermott (Louisiana State University) showed us "Chat Pack" which she uses when training ambassadors to be better conversationalists.

IMG_0353.JPG

In the spirit of ambassador conversation training, here are some additional games, cards, and resources other Render clients are using. (No sponsored content here; just happy to share.)

Table Topics

Big Talk

Rory's Story Cubes

Conversation Cubes

Do you have something that works well for you? Hit us up on social media or via email to share!

Lessons from Vacation: Washington D.C.

We've written in the past about how welcome centers are moving toward more static displays and the rise of sidewalk graphics for wayfinding/storytelling.

While visiting Washington, D.C. for a Spring Break trip, many examples were found of both. Check out the photos and captions below for inspiration toward a better visitor experience. 

 The Newseum: floor decals at the East/West Berlin Wall exhibit. 

The Newseum: floor decals at the East/West Berlin Wall exhibit. 

 The Newseum: using static displays to engage visitors in conversation. 

The Newseum: using static displays to engage visitors in conversation. 

 Ford's Theatre: static display engaging visitors in conversation.

Ford's Theatre: static display engaging visitors in conversation.

3 Things for Your Back-to-School Checklist

It's that time of year when we say "It's that time of year!" A phrase typically accompanied with "Where did the summer go?!" and "August already?!" We know you're busy preparing for students to return to campus and making preparations for a new crop of visitors to hit your campus this fall. 

3 quick things you want to ensure are on your Campus Visit Back-to-School checklist: 

1. Open dates for the Fall 2018 semester and plans to open Spring 2019 dates soon. 
Many families are booking campus visits while their availability is being challenged by upcoming holidays, family obligations, sports/plays/student activities commitments, senior activities and dances, SAT/ACT dates, and more. Your calendar should be up and ready for them to see you this fall. 

2. A homepage that prominently features a link directly to the visit.
Please don't make us hunt for the campus visit and your registration (or navigate through pages of paragraphs trying to woo us to visit). Get visitors as quickly to a calendar and details as possible. Take a cue from our clients Lynn University, Ramapo College of New Jersey, and Seattle University.  

3. Solid Ambassador Training.
New ambassadors, veterans, students who don't remember anything after the long summer; you have them all back, and now what to do with them? Trainings, retreats and workshops will look different based on your resources and ambassador group, but if there is one thing that should be included, it's this - walk. the. route. together. What works at each stop, what doesn't, where do families get bored, what are the best stories to tell? Share with each other in real time. 

And if you're in or near Boston, Philadelphia, or New York, consider joining us for {More} Steps To Being Memorable. It's our signature ambassador workshop with a little extra somethin' somethin'. 

Not in those areas? Hit us up to learn about you can bring us to campus to be a part of your ambassador training. 

Happy August to all! 

Latest Attention Getters: Balloons?

While visiting Saint Joseph's University (PA), we were touring the dining hall when...bump...we hit a balloon. Tied to the end was the note below from one of their sororities advertising an upcoming philanthropy event.

Need to advertise when ambassador applications open? Or need volunteers for an upcoming open house?

Have you ever considered...balloons?

 Look at them all! How can college students avoid grabbing a balloon and looking at the note on the bottom? Brilliant!

Look at them all! How can college students avoid grabbing a balloon and looking at the note on the bottom? Brilliant!

 The note was attached to the bottom of the string.

The note was attached to the bottom of the string.